Privacy Policy
Last Updated: April 22, 2026 | Effective: April 22, 2026
Family Foundation Investments LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when (if ever) it is shared, your choices and rights, and the security measures we use to protect your data.
Contact for privacy inquiries: Family Foundation Investments LLC, 615 FM 6, Nevada, TX 75173. Email: juventus@familyfoundationinvestments.com. Phone: (817) 366-5214.
1. Information We Collect
We collect the following categories of information:
- Information you provide directly: name, email address, phone number (mobile), property address, property condition, selling timeline, and any other details you submit through our cash-offer form, by phone, or by email.
- SMS opt-in information: if you check the optional SMS consent checkbox on our website, we record your phone number, the date and time of consent, the IP address from which consent was given, and the exact disclosure language presented to you at the point of opt-in. This is retained as proof of consent.
- Automatically collected information: browser type, device type, operating system, IP address, pages visited, referring URL, time spent on pages, and similar analytics data.
- Cookies and similar tracking technologies (see Section 5 below).
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and prepare cash offers for your property.
- Communicate with you by phone, email, or (with your separate consent) SMS regarding your inquiry.
- Provide customer support, schedule property visits, and complete real estate transactions.
- Improve our website, services, and marketing effectiveness.
- Comply with applicable legal obligations and protect our rights.
3. SMS / Text Messaging Privacy
When you opt in to receive SMS messages, we use your mobile number solely to communicate with you about your property inquiry, your cash offer status, scheduling, and related transactional and informational matters. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Message frequency varies (typically 2–8 messages per month). Message and data rates may apply.
Categories of SMS messages you may receive: (1) transactional/customer-care messages related to your inquiry, cash offer, scheduling, and property questions; and (2) informational/promotional messages about cash-offer opportunities, market updates, and our services. Consent to receive SMS is not a condition of any purchase, sale, or service.
4. How We Share Information
We do not sell your personal information. We share information only in the following limited circumstances, and never your SMS opt-in data with third parties for marketing:
- Service providers who help us operate our website, communications, CRM, and offer evaluation — bound by confidentiality obligations and authorized to use the information only to provide services to us.
- Legal & safety: when required by law, court order, subpoena, or to protect the rights, property, or safety of Family Foundation Investments LLC, our customers, or the public.
- Business transfers: in connection with a merger, acquisition, financing, or sale of company assets, subject to standard confidentiality protections.
5. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, local storage, and similar tracking technologies to operate our website, remember your preferences, analyze how visitors use our site, and improve user experience.
The categories of cookies and tracking technologies we may use include:
- Strictly necessary cookies: required for core site functionality (e.g., form submission).
- Analytics cookies: help us understand visitor behavior in aggregate (e.g., page views, time on site).
- Functional cookies: remember preferences such as form values during your session.
You can control cookies through your browser settings, including blocking, deleting, or being notified before a cookie is set. You can also use your browser's "Do Not Track" signal. Disabling cookies may impact certain features of our site. We do not use tracking technologies to collect SMS opt-in information.
6. Data Security Practices
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:
- Encryption in transit: All data submitted through our website is transmitted over HTTPS (TLS).
- Access controls: Access to personal information is limited to authorized personnel on a need-to-know basis.
- Authentication: Strong authentication is required for systems that store customer data.
- Vendor due diligence: Service providers handling personal data are vetted and bound by confidentiality obligations.
- Retention limits: Personal data is retained only as long as needed to fulfill the purposes outlined in this Policy.
- Incident response: We maintain procedures to detect, investigate, and respond to potential security incidents and will notify affected individuals as required by applicable law.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of information transmitted over the internet.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for the duration of your consent plus a reasonable archival period to demonstrate compliance.
8. Your Rights and Choices
- Access, correction, deletion: You may request access to, correction of, or deletion of personal information we hold about you.
- SMS opt-out: You may opt out of SMS communications at any time by replying STOP to any message. You may also email us to be removed.
- Email opt-out: You may opt out of marketing emails using the unsubscribe link in any such email.
- Do Not Sell: We do not sell personal information; however, you may submit any privacy request to the contact below.
To exercise these rights, contact us at juventus@familyfoundationinvestments.com.
9. Children's Privacy
Our website and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it promptly.
10. International Users
Our services are intended for use within the United States. If you access our site from outside the U.S., you do so on your own initiative and are responsible for compliance with local laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent revision. Material changes will be communicated through our website.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices:
Family Foundation Investments LLC
615 FM 6, Nevada, TX 75173
Email: juventus@familyfoundationinvestments.com
Phone: (817) 366-5214